Issue with vicaharak axon board booting

One of my Vicharak Axon board is not booting properly . so i tried to connect it via serial console. and these logs i am seeing can you guys help with this ?

DDR 73dffea49e typ 23/09/20-14:18:32,fwver: v1.14
LPDDR4X, 2112MHz
channel[0] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[1] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[2] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[3] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
Manufacturer ID:0x1
ch:2 dq8 fail,write:0x100,read:0x0
ch:2 dq9 fail,write:0x200,read:0x0
ch:2 dq10 fail,write:0x400,read:0x0
ch:2 dq11 fail,write:0x800,read:0x0
ch:2 dq12 fail,write:0x1000,read:0x0
ch:2 dq13 fail,write:0x2000,read:0x0
ch:2 dq14 fail,write:0x4000,read:0x0
ch:2 dq15 fail,write:0x8000,read:0x0
ch:2 dq0 fail,write:0xfffffffe,read:0xff00fe
ch:2 dq1 fail,write:0xfffffffd,read:0xff00fd
ch:2 dq2 fail,write:0xfffffffb,read:0xff00fb
ch:2 dq3 fail,write:0xfffffff7,read:0xff00f7
ch:2 dq4 fail,write:0xffffffef,read:0xff00ef
ch:2 dq5 fail,write:0xffffffdf,read:0xff00df
ch:2 dq6 fail,write:0xffffffbf,read:0xff00bf
ch:2 dq7 fail,write:0xffffff7f,read:0xff007f
ch:2 dq8 fail,write:0xfffffeff,read:0xff00ff
ch:2 dq9 fail,write:0xfffffdff,read:0xff00ff
ch:2 dq10 fail,write:0xfffffbff,read:0xff00ff
ch:2 dq11 fail,write:0xfffff7ff,read:0xff00ff
ch:2 dq12 fail,write:0xffffefff,read:0xff00ff
ch:2 dq13 fail,write:0xffffdfff,read:0xff00ff
ch:2 dq14 fail,write:0xffffbfff,read:0xff00ff
ch:2 dq15 fail,write:0xffff7fff,read:0xff00ff
error
ERR
DDR 73dffea49e typ 23/09/20-14:18:32,fwver: v1.14
LPDDR4X, 2112MHz
channel[0] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[1] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[2] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[3] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
Manufacturer ID:0x1
ch:2 dq8 fail,write:0x100,read:0x0
ch:2 dq9 fail,write:0x200,read:0x0
ch:2 dq10 fail,write:0x400,read:0x0
ch:2 dq11 fail,write:0x800,read:0x0
ch:2 dq12 fail,write:0x1000,read:0x0
ch:2 dq13 fail,write:0x2000,read:0x0
ch:2 dq14 fail,write:0x4000,read:0x0
ch:2 dq15 fail,write:0x8000,read:0x0
ch:2 dq0 fail,write:0xfffffffe,read:0xff00fe
ch:2 dq1 fail,write:0xfffffffd,read:0xff00fd
ch:2 dq2 fail,write:0xfffffffb,read:0xff00fb
ch:2 dq3 fail,write:0xfffffff7,read:0xff00f7
ch:2 dq4 fail,write:0xffffffef,read:0xff00ef
ch:2 dq5 fail,write:0xffffffdf,read:0xff00df
ch:2 dq6 fail,write:0xffffffbf,read:0xff00bf
ch:2 dq7 fail,write:0xffffff7f,read:0xff007f
ch:2 dq8 fail,write:0xfffffeff,read:0xff00ff
ch:2 dq9 fail,write:0xfffffdff,read:0xff00ff
ch:2 dq10 fail,write:0xfffffbff,read:0xff00ff
ch:2 dq11 fail,write:0xfffff7ff,read:0xff00ff
ch:2 dq12 fail,write:0xffffefff,read:0xff00ff
ch:2 dq13 fail,write:0xffffdfff,read:0xff00ff
ch:2 dq14 fail,write:0xffffbfff,read:0xff00ff
ch:2 dq15 fail,write:0xffff7fff,read:0xff00ff
error
ERR
DDR 73dffea49e typ 23/09/20-14:18:32,fwver: v1.14
LPDDR4X, 2112MHz
channel[0] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[1] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[2] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[3] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
Manufacturer ID:0x1
ch:2 dq8 fail,write:0x100,read:0x0
ch:2 dq9 fail,write:0x200,read:0x0
ch:2 dq10 fail,write:0x400,read:0x0
ch:2 dq11 fail,write:0x800,read:0x0
ch:2 dq12 fail,write:0x1000,read:0x0
ch:2 dq13 fail,write:0x2000,read:0x0
ch:2 dq14 fail,write:0x4000,read:0x0
ch:2 dq15 fail,write:0x8000,read:0x0
ch:2 dq0 fail,write:0xfffffffe,read:0xff00fe
ch:2 dq1 fail,write:0xfffffffd,read:0xff00fd
ch:2 dq2 fail,write:0xfffffffb,read:0xff00fb
ch:2 dq3 fail,write:0xfffffff7,read:0xff00f7
ch:2 dq4 fail,write:0xffffffef,read:0xff00ef
ch:2 dq5 fail,write:0xffffffdf,read:0xff00df
ch:2 dq6 fail,write:0xffffffbf,read:0xff00bf
ch:2 dq7 fail,write:0xffffff7f,read:0xff007f
ch:2 dq8 fail,write:0xfffffeff,read:0xff00ff
ch:2 dq9 fail,write:0xfffffdff,read:0xff00ff
ch:2 dq10 fail,write:0xfffffbff,read:0xff00ff
ch:2 dq11 fail,write:0xfffff7ff,read:0xff00ff
ch:2 dq12 fail,write:0xffffefff,read:0xff00ff
ch:2 dq13 fail,write:0xffffdfff,read:0xff00ff
ch:2 dq14 fail,write:0xffffbfff,read:0xff00ff
ch:2 dq15 fail,write:0xffff7fff,read:0xff00ff
error
ERR
DDR 73dffea49e typ 23/09/20-14:18:32,fwver: v1.14
LPDDR4X, 2112MHz
channel[0] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[1] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[2] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[3] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
Manufacturer ID:0x1
ch:2 dq8 fail,write:0x100,read:0x0
ch:2 dq9 fail,write:0x200,read:0x0
ch:2 dq10 fail,write:0x400,read:0x0
ch:2 dq11 fail,write:0x800,read:0x0
ch:2 dq12 fail,write:0x1000,read:0x0
ch:2 dq13 fail,write:0x2000,read:0x0
ch:2 dq14 fail,write:0x4000,read:0x0
ch:2 dq15 fail,write:0x8000,read:0x0
ch:2 dq0 fail,write:0xfffffffe,read:0xff00fe
ch:2 dq1 fail,write:0xfffffffd,read:0xff00fd
ch:2 dq2 fail,write:0xfffffffb,read:0xff00fb
ch:2 dq3 fail,write:0xfffffff7,read:0xff00f7
ch:2 dq4 fail,write:0xffffffef,read:0xff00ef
ch:2 dq5 fail,write:0xffffffdf,read:0xff00df
ch:2 dq6 fail,write:0xffffffbf,read:0xff00bf
ch:2 dq7 fail,write:0xffffff7f,read:0xff007f
ch:2 dq8 fail,write:0xfffffeff,read:0xff00ff
ch:2 dq9 fail,write:0xfffffdff,read:0xff00ff
ch:2 dq10 fail,write:0xfffffbff,read:0xff00ff
ch:2 dq11 fail,write:0xfffff7ff,read:0xff00ff
ch:2 dq12 fail,write:0xffffefff,read:0xff00ff
ch:2 dq13 fail,write:0xffffdfff,read:0xff00ff
ch:2 dq14 fail,write:0xffffbfff,read:0xff00ff
ch:2 dq15 fail,write:0xffff7fff,read:0xff00ff
error
ERR
DDR 73dffea49e typ 23/09/20-14:18:32,fwver: v1.14
LPDDR4X, 2112MHz
channel[0] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[1] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[2] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
channel[3] BW=16 Col=10 Bk=8 CS0 Row=16 CS1 Row=16 CS=2 Die BW=16 Size=2048MB
Manufacturer ID:0x1
ch:2 dq8 fail,write:0x100,read:0x0
ch:2 dq9 fail,write:0x200,read:0x0
ch:2 dq10 fail,write:0x400,read:0x0
ch:2 dq11 fail,write:0x800,read:0x0
ch:2 dq12 fail,write:0x1000,read:0x0
ch:2 dq13 fail,write:0x2000,read:0x0
ch:2 dq14 fail,write:0x4000,read:0x0
ch:2 dq15 fail,write:0x8000,read:0x0
ch:2 dq0 fail,write:0xfffffffe,read:0xff00fe
ch:2 dq1 fail,write:0xfffffffd,read:0xff00fd
ch:2 dq2 fail,write:0xfffffffb,read:0xff00fb
ch:2 dq3 fail,write:0xfffffff7,read:0xff00f7
ch:2 dq4 fail,write:0xffffffef,read:0xff00ef
ch:2 dq5 fail,write:0xffffffdf,read:0xff00df
ch:2 dq6 fail,write:0xffffffbf,read:0xff00bf
ch:2 dq7 fail,write:0xffffff7f,read:0xff007f
ch:2 dq8 fail,write:0xfffffeff,read:0xff00ff
ch:2 dq9 fail,write:0xfffffdff,read:0xff00ff
ch:2 dq10 fail,write:0xfffffbff,read:0xff00ff
ch:2 dq11 fail,write:0xfffff7ff,read:0xff00ff
ch:2 dq12 fail,write:0xffffefff,read:0xff00ff
ch:2 dq13 fail,write:0xffffdfff,read:0xff00ff
ch:2 dq14 fail,write:0xffffbfff,read:0xff00ff
ch:2 dq15 fail,write:0xffff7fff,read:0xff00ff
error
ERR

Issue is in DRAM that you are facing.

so what should i do now ?

@Rajat-Pathak will guide you on this.

Can you try flashing new image on this?

already tried flashing it failed on both the boards.

hey actually our work is getting delayed and stuck due to this issue. can you guys please guide further on how to proceed or fix this ? if not then what can I about this ?

Hey, sorry for delayed answer.
Can you mail it here, support@vicharak.in.
I’ll ask team to look upto this and get it solved asap.

I have mailed the details to the support team. Please check and let me know the next steps, Thanks .

I haven’t got any reply to my mail. I would appreciate some update on it

An email have been sent have a look plz.